Norway – Software-related services – R01630 ServiceNow

The Norwegian Defence Estates Agency needs to enter into a framework agreement for the implementation, development, operation and maintenance of The Norwegian Defence Estates Agency ́s ServiceNow platforms. The Norwegian Defence Estates Agency shall establish ServiceNow on-premise on a closed/classified platform. The framework agreement will be for the establishment, development, management and maintenance of the on-premise platform. The contract shall support the Norwegian Defence Estates Agency as a business satisfying NSM's fundamental principles and see to other needs within the Enterprise Service Management. The framework agreement is exclusive. The framework agreement will be valid for 3 (three) years, with an option for an extension for up to 1 (one) year at a time, up to 4 (four) times, maximum duration of 7 (seven) years. Based on the current need, the framework agreement ́s estimated value, including all options is NOK 350,000,000 excluding VAT. Due to uncertainty connected to future defence policy and strategic choices, as well as financing, the maximum value of the framework agreement, including all options, is NOK 550,000,000 excluding VAT. The estimates do not represent any obligation to purchase for the Contracting Authority.