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Norway – Call centre – Procurement of a contact centre system for the Norwegian State Education Fund.

Awarded Contract award No deadline published

Description

Procurement of an agreement for a contact centre. The need is a contact centre system that handles different channels. The contact centre system shall ensure that the Norwegian State Education Fund's customers can have a direct dialogue with the Norwegian State Education Fund in order to safeguard their customer relationships. There is also a need to extract data on use for analysis purposes. Due to staff holidays, answers to questions cannot be expected before July 28, but we will try to answer as far as possible. Tenderers are free to submit questions when they want.

Official source

Source: TED — Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

View the official notice

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