Ireland – Helpdesk services – Establishment of a Single Operator Framework Agreement for Provision of Helpdesk Ticketing Software

Description

The framework agreement will be established on foot of this tender competition for an initial contract for the Provision of Helpdesk Ticketing Software.

Official source

Source: TED — Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

View the official notice

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Key facts

Buyer: Dublin City University
Country: Ireland · IE061
Published: 20 Feb 2026
Winner: Zendesk Ireland
Procedure: Negotiated procedure; EU-wide (above threshold)
Original language: en
CPV codes: 72253000 72253100